Yes. We coordinate international wholesale shipments through our logistics partners. Delivery options, export documents and the final freight quote are confirmed with each order.

Most wholesale orders are prepared within 7–15 working days after product and payment details are confirmed. Transit time depends on destination, carrier and order size.

Yes. Sample units can be arranged for product evaluation, content creation or channel approval. Tell us the models and quantities you need and we will confirm availability and cost.

Yes. We provide distributor and retailer quotations based on model, quantity, destination and packing requirements. Contact us with your target assortment for a tailored quote.

We can coordinate bank transfer and other agreed business payment methods. Payment terms depend on order size, partner history and the shipment arrangement.

Yes. We can prepare a pro forma invoice and share product, carton, packing and shipping details for your internal approval and import planning.

Please send the order number, photos of the outer carton and product condition within 48 hours of delivery. Our team will review the case and coordinate the next step with the carrier or supplier.

Share the model, serial number, purchase details and a description of the issue. We will coordinate troubleshooting, warranty review and after-sales follow-up with the relevant partner.

Yes. We support replacement requests and replenishment planning for available models. We can also help review alternatives when a specific item is temporarily unavailable.